Circuit City Renews, Expands Relationships with ConsumerReports.org, Popular Photography, Sound & Vision Magazines; Ramps-up Social Commerce Efforts with Pluck(TM) Social Media Platform
RICHMOND, Va., Aug. 12 /PRNewswire-FirstCall/ -- Boosting its commitment
to provide shoppers with easy access to comprehensive and objective product
information, circuitcity.com proudly announces renewed and expanded alliances
with ConsumerReports.org, Popular Photography and Sound & Vision magazines and
the expansion of Circuit City's social commerce platform.
'Empowering consumers with the information to find the right product to
fit their needs is at the core of the Circuit City business,' said Brian S.
Bradley, Circuit City's senior vice president - multi-channel. 'The Internet
is our new 'front door.' More than half of the customers who make purchases
in our stores conduct product research beforehand at circuitcity.com.'
'To continue to build consumer loyalty and trust, we believe it's
imperative to provide industry-leading knowledge resources,' added Bradley.
'Consumer Reports, Popular Photography and Sound & Vision are clearly the
'gold standards' when it comes to reliable and expert product knowledge and
Circuit City is proud to offer these valuable assets to its shoppers.'
Circuitcity.com will host an expanded library of Consumer Reports'
independent and expert buying advice and a host of new product reports from
experts at Popular Photography and Sound & Vision magazines.
'At Consumer Reports, our mission is to test, inform and protect consumers
as they navigate the marketplace,' said Jerry Steinbrink, vice president,
publishing for Consumers Union, publisher of Consumer Reports. 'By providing
our buying advice right on the circuitcity.com site, we feel that we are
helping consumers make a more informed decision on what to purchase and how to
purchase it, right at the point of sale.
'We're excited to bring the technical expertise and up-to-the-minute
knowledge from Popular Photography and Sound & Vision magazines directly to
Circuit City's online visitors' said Jeffrey Roberts, vice president and
publisher of Hachette Filipacchi Media U.S., which publishes both magazines.
'By teaming with Circuit City, we're able to share our passion and know-how
with people exactly when and where they are most eager for the information.'
In addition to becoming a one-stop destination for research from leading
publications, circuitcity.com enables shoppers to share information with each
other through the use of blogs, forums, and monthly photo contests.
Using Pluck(TM) Corporation's social media platform, CityCenter enables
customers to connect with each other and Circuit City associates when
considering complex purchases, such as HDTVs, digital cameras, MP3 players and
personal computers.
CityCenter has fostered strong examples of deep-rooted community
engagement:
-- More than 5,000 site-wide user contributions per month over the last 90
days
-- Active participation in 35 product category Forums, including regular
and frequent interaction with both Circuit City and firedog(SM) staff
-- Fifteen topical and contest photo galleries, which have attracted more
than 2,500 user-submitted photos
'Circuit City's CityCenter is a shining example of how social media
technologies can improve the customer experience in a competitive retail
environment,' said Dave Panos, chief executive officer of Pluck Corp. 'By
helping its community of customers and staff converse in an informative,
interactive setting, Circuit City showcases how retail leaders can tap social
media experiences to excel in the race to reach consumers online.'
Circuit City's new research tools at circuiticity.com join an impressive
array of information assets already available for shoppers on the site:
-- Product Demonstrations - more than one-thousand product demonstration
features are posted at circuitcity.com; allowing shoppers to see products in
action
-- Customer Ratings and Reviews - Circuit City pioneered the posting of
unfiltered product reports from consumers, starting in April 2001. Today, the
site hosts more than 150,000 customer ratings and reviews
-- Wish List - this new feature lets shoppers save a list of products for
their own review, or to share gift ideas with friends and family
-- Product Finders - powerful sorting tools to help consumers find the
right solution to fit their needs, based on how they will use products,
features, price range, brand preference, etc.
About Circuit City Stores, Inc.
Circuit City Stores, Inc. (NYSE: CC) is a leading specialty retailer of
consumer electronics and related services. The domestic segment operates
through 700 Superstores and 9 outlet locations in 158 U.S. markets. The
international segment operates through approximately 800 retail stores and
dealer outlets in Canada. Circuit City also operates Web sites at
http://www.circuitcity.com, http://www.thesource.ca and
http://www.firedog.com.
About Consumer Reports:
Consumer Reports(R) is published by Consumers Union, an expert,
independent nonprofit organization whose mission is to work for a fair, just,
and safe marketplace for all consumers and to empower consumers to protect
themselves. To achieve this mission, Consumer Reports tests, informs, and
protects. To maintain its independence and impartiality, Consumer Reports
accepts no outside advertising, no free test samples, and has no agenda other
than the interests of consumers. Consumers Union supports itself through the
sale of its information products and services, individual contributions, and a
few noncommercial grants.
About Sound & Vision:
Sound & Vision has led the field in coverage of consumer electronics
products since its inception as HiFi & Music Review in 1958, later known as
Stereo Review, celebrating its 50th anniversary in 2008. From early adopters
to everyday shoppers, people come to Sound & Vision for the latest product
reviews, recommendations and information on home theater, high-definition TV,
digital surround sound, and more. For more information, visit
http://www.soundandvisionmag.com.
About Popular Photography:
Popular Photography, published by Hachette Filipacchi Media U.S., is the
world's largest photography magazine and the leading technical authority,
buyer's guide, and how-to resource for the photo enthusiast. Geared toward
those who are passionate about photography, each monthly issue presents
unmatched technical expertise and a wide range of articles on the technique,
craft, and equipment used in making outstanding images. Both in print and
online, Pop Photo's influence and authority are unmatched. For more
information, visit http://www.PopPhoto.com.
About Pluck Corporation
Pluck Corporation social media solutions empower leading media companies,
brands, and retailers to integrate open content, community and social
networking into their web properties to drive audience traffic and revenue.
Pluck customers include more than 200 premium properties from market leaders
like USA Today, Circuit City, Discovery, Conde Nast, Real Networks, Scotts and
The Guardian. Pluck is based in Austin, Texas and operates as a wholly owned
subsidiary of Demand Media. More information on Pluck offerings can be found
at http://www.pluck.com.
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SOURCE Circuit City Stores, Inc.