IRVINE, CA -- (Marketwire) -- 08/14/08 -- NWP Services Corporation (NWP) has extended its
outsourcing agreement with Accenture (NYSE: ACN) to 2018. NWP is the
leading provider of financial transaction processing solutions for resident
utilities billing and payment-processing services to the multifamily
housing industry in the United States.
The agreement extends by three years a 10-year outsourcing agreement
Accenture signed in 2005 to provide NWP with software development and
software support services related to NWP's customer care and billing
information functions.
Accenture will continue to provide NWP with technology services including
software development and support, batch and production infrastructure
operations, systems performance and tuning, and Web development. Accenture
will leverage its utilities industry expertise, project-management
capabilities and experience implementing large and complex utility billings
systems to enable NWP to introduce product offerings more quickly, expand
its product features while enhancing the level of customer service.
"Accenture has provided tremendous value to NWP since 2005, helping us keep
abreast of technology and IT best practices and enabling us to consistently
provide multi-family owners and managers with top-quality, cost-effective
services," said Jim Charles, NWP senior vice president. "Partnering with
an industry leader like Accenture allows NWP to continue to streamline
resident billing and utility management processes for our customers."
Michael Piechowski, a senior executive in Accenture's Utilities practice,
said, "We are delighted with the extension of our relationship with NWP and
look forward to continuing to help them increase operational efficiency,
manage costs and improve service to residents and property owners alike --
ultimately enabling them to further extend their leadership in the
multi-housing industry."
About NWP Services Corporation:
Headquartered in Irvine, California, NWP Services Corporation (NWP) serves
the multifamily housing industry as its leading financial transaction
processing provider. NWP is known for its industry expertise delivering
proven results and exceptional quality in resident billing, resident
payment processing and utility management.
Resident billing by NWP helps property owners offset their utility
expenses. The company's utility cost recovery team allocates utility
charges to residents and prints and sends the bill; NWP's billing options
now include convergent-or "rent-inclusive"-billing through its Resident
OneBill service. Complementing its billing services, the company's
electronic resident payment processing service; called Resident ePay;
enables residents to pay their rent, utilities and other monthly charges
online or at the rental office with funds transferred to the property's
bank account electronically. Resident ePay gives residents convenience and
choice and enables owners to access cash faster. In addition, with its
UtilityPay Manager program, NWP processes and pays invoices sent to
customers' properties by utility companies. UtilityPay Manager helps
customers reduce time spent on administrative bill payment work and
provides them with valuable utility data and additional cost management
opportunities, including recovering expenses from residents when they fail
to transfer utilities into their own name.
NWP's offerings are available as individual services or as a fully
integrated solution and are designed to accelerate the financial
performance of our customers, allowing them to recover and reduce operating
costs, create operational efficiencies, improve NOI and FFO and boost
resident satisfaction. Additional information is available at
www.nwpsc.com.
About Accenture:
Accenture is a global management consulting, technology services and
outsourcing company. Combining unparalleled experience, comprehensive
capabilities across all industries and business functions, and extensive
research on the world's most successful companies, Accenture collaborates
with clients to help them become high-performance businesses and
governments. With more than 180,000 people in 49 countries, the company
generated net revenues of US$19.70 billion for the fiscal year ended Aug.
31, 2007. Its home page is www.accenture.com.
Contact for NWP Services Corporation:
David Collins
949-253-2589
Email Contact
Contact for Accenture:
Christine Fields
216-535-5092
Email Contact