Convergys Corporation (NYSE: CVG), a global leader in relationship management, announced today that Cincinnati Bell Inc. (NYSE: CBB), one of the United States’ most respected and best performing local exchange and wireless providers, has renewed its contract with Convergys for five years, extending the relationship the companies have enjoyed for more than 10 years. The new contract, which runs through 2013, also contains two one-year renewal options.

As part of the contract renewal, Convergys will continue to provide state-of-the-art processing services including provisioning, activation, usage management, and billing for the wide range of services and bundled offerings Cincinnati Bell makes available to its wireline and wireless customers. Convergys will also provide wireline and wireless application development and maintenance services.

“Cincinnati Bell is pleased to extend its long-standing relationship with Convergys,” said Brian Ross, chief operating officer of Cincinnati Bell. “By utilizing Convergys’ suite of processing solutions and services, we will continue to advance customer relationships while achieving important cost reductions in our business.”

“Convergys has been a partner with Cincinnati Bell for more than 10 years, performing strategic activities that have enabled this trend-setting communications company to compete and differentiate itself more effectively, achieve cost synergies, expand its footprint, and improve productivity,” said Jim Boyce, president of Convergys North America. “We will continue to support Cincinnati Bell as it launches new and exciting offerings to its subscribers into the future.”

Convergys serves clients in the global communications industry by providing and managing complex billing and information software that addresses all segments of the communications industry. Convergys combines its innovative business support system (BSS) software and unique operational expertise in relationship management to provide solutions that enable clients to rapidly and cost-effectively provide innovative services, maximizing customer lifetime value.

About Cincinnati Bell Inc.

With headquarters in Cincinnati, Ohio, Cincinnati Bell (NYSE: CBB) provides integrated communications solutions-including local, long distance, data, Internet, and wireless services-that help keep residential and business customers in Greater Cincinnati and Dayton connected with each other and with the world.

In addition, businesses ranging in size from start-up companies to large enterprises turn to Cincinnati Bell for efficient, scalable office communications systems as well as complex information technology solutions including data center and managed services.

Cincinnati Bell conducts its operations through three business segments: Wireline, Wireless, and Technology Solutions. For more information, visit www.cincinnatibell.com.

About Convergys

Convergys Corporation (NYSE: CVG) is a global leader in relationship management. We provide solutions that drive more value from the relationships our clients have with their customers and employees. Convergys turns these everyday interactions into a source of profit and strategic advantage for our clients.

For 25 years, our unique combination of domain expertise, operational excellence, and innovative technologies has delivered process improvement and actionable business insight to clients that now span more than 70 countries and 35 languages.

Convergys is a member of the S&P 500 and has been voted a Fortune Most Admired Company for eight consecutive years. We have approximately 75,000 employees in 87 customer contact centers and other facilities in the United States, Canada, Latin America, Europe, the Middle East, and Asia, and our global headquarters in Cincinnati, Ohio. For more information, visit www.convergys.com

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(Convergys and the Convergys logo are registered trademarks of Convergys Corporation.)

Convergys Corporation
Business and Financial Media -- John Pratt
+1 513 723 3333 or john.pratt@convergys.com
Trade Media -- Jeff Hazel
+1 513 723 7153 or jeff.hazel@convergys.com
or
Cincinnati Bell -- Lisa McLaughlin
+1 513 368 1860 or lmclaughlin@hsr.com