Global leaders to deliver technology supporting a broad portfolio of connected vehicle services
ATLANTA, Aug. 19 /PRNewswire/ -- HUGHES Telematics today announced it has
entered two agreements that enhance its already robust portfolio of global
technology relationships. IBM and Oracle both will provide essential
technological ingredients necessary to deliver HUGHES Telematics' consumer
solution to its automotive partners and the drivers of their vehicles.
IBM has been working with HUGHES Telematics to build its telematics
operations center, which is the hub of connectivity for all HUGHES
Telematics-equipped vehicles. This milestone formalizes a long standing
relationship between HUGHES Telematics and IBM and is the springboard for the
implementation phase of HUGHES Telematics' systems in Mercedes-Benz and
Chrysler vehicles.
'Telematics and vehicle ICT are moving from the conceptual phase to
strategic execution,' said Thilo Koslowski, Vice President Automotive at
Gartner, Inc. 'Partnerships between telematics providers and experienced IT
leaders are a critical success factor in developing successful offerings and
realizing the connected vehicle.'
'IBM's significant experience and strength in developing world-class
operational hubs will ensure that our customers will have an exceptional
experience every time they connect with us, whether from behind the wheel or
behind the keyboard,' said Erik Goldman, president of HUGHES Telematics.
HUGHES Telematics also announced today that it has selected database and
applications software from Oracle for its customer- and business-facing
systems. The unique and proven combination of Oracle's leading database,
middleware and applications will allow HUGHES Telematics to provide a
standards-based adaptable platform for future services and deliver a
continuously exceptional customer experience.
'IBM and Oracle are providing two vital elements in developing a
telematics platform that is specifically engineered for integration with our
automotive manufacturers' and dealers' EDI systems, specialized call centers
and third party content providers. This unprecedented infrastructure is
unmatched in its ability to dynamically provision and manage services. Our
significant investment in this architecture demonstrates our commitment to a
best of breed approach,' Goldman said.
'The HUGHES Telematics project is a perfect fit for IBM's expertise in
automotive CRM and telematics. The telematics operations center we develop
with HUGHES Telematics will support both subscription-based and transactional
services, automotive customer relationship management and third party service
integration. By deploying a state of the art network with no legacy burden,
HUGHES Telematics will be capable of service offerings not available in the
market today,' said Karen Newman, IBM Lead Automotive Industry Partner for the
Americas.
'Oracle is pleased to have been selected as the application and technology
software provider powering the HUGHES Telematics infrastructure,' said David
Bonnette, Group Vice President, North America CRM Sales. 'Oracle's call center
and customer billing applications, as well as our ERP and database software
can provide a scalable solution that will meet the dynamic needs of the
automotive market. We are excited to work with HUGHES Telematics and IBM to
deliver this leading customer offer for the automobile industry.'
HUGHES Telematics will begin rolling out its telematics solution in
Mercedes-Benz USA and Chrysler LLC vehicles in 2009. The operations center is
designed to support telematics services using third party vehicle solutions as
well as HUGHES Telematics equipment.
About Hughes Telematics
HUGHES Telematics (www.HUGHEStelematics.com) is a leader in developing the
next generation of telematics solutions. The company designs, engineers and
manages vehicle- and driver-centric solutions to increase vehicle value,
ownership experience, convenience, efficiency and safety and security.
Headquartered in Atlanta, HUGHES Telematics offers a portfolio of proprietary
consumer, manufacturer, fleet and dealer services designed to set industry
standards for intelligent vehicle interaction and information exchange.
About IBM
For further information, please visit www.ibm.com
About Oracle
Oracle (Nasdaq: ORCL) is the world's largest enterprise software company.
For more information about Oracle, please visit our Web site at
http://www.oracle.com
SOURCE HUGHES Telematics
