IBM Invests US$60 Million in Argentina Over a Ten Year Period in New Global Delivery Centers and in the Extension of Its Virtual IT Campus; the New Centers Join a Network Including Centers in Chile, Peru and Venezuela. IBM Already Has Five More IT Service Centers in Operation in SSA; the New Centers Add to a Series of Investments by IBM in Its SSA IT Centers in Excess of US$200 Million Over the Past Seven Years
BUENOS AIRES, ARGENTINA -- (Marketwire) -- 10/03/08 -- IBM (NYSE: IBM) today announced it
has opened three new Global Delivery Centers in Argentina, entailing a
US$60 million investment over ten years. IBM also announced the extension
and opening of its Virtual IT Campus, the largest IT services hub in South
America.
These investments are in addition to the more than US$200 million that the
company has announced in Delivery Centers over the past seven years in
Spanish-speaking South America (SSA) -- Argentina, Bolivia, Chile,
Colombia, Paraguay, Peru, Ecuador, Uruguay and Venezuela -- as a result of
exponential growth reported in the services division and in the development
of Global Delivery Services.
Argentina has been selected by IBM as one of the four countries in the
world to deploy its Global Delivery Centers, as part of the company's
strategy to become a globally integrated enterprise. IBM shapes its
strategy, management and operations in a truly global manner, locating its
operations and functions where it makes more sense, based on the right
cost, the right skills, the right talent, and favorable business
environment.
IBM has tripled its workforce in SSA in recent years, to almost 15,000
professionals, 50% of whom work in the Global Delivery and Services
organization.
The three new global delivery centers located in Argentina serve more than
20 countries around the world. Services include server, database, network
and storage monitoring and support based on global practices, processes and
methodologies.
The extension of the Virtual Campus has contributed to the growth of IBM's
Command Center which monitors servers across the region. Over 5,000 servers
of top companies in all sectors and industries of the region are monitored
from Argentina. The mainframe processing capacity of the IT Campus is
equivalent to adding the capacity of all of Argentina's leading banks.
Regionally integrated resources, processes and methodologies, building on
IBM expertise and best practices, have placed this IT mega-center in an
unparalleled position to offer uninterrupted service 24x7 all round the
year, at a par with the largest centers in the U.S. and the world.
"These projects are part of the ten-year investment plan we have for SSA,"
said Gustavo Méndez, IT Services Director for SSA. "We are a Globally
Integrated Enterprise that leverages the know-how of its human capital and
its competitive edge to optimize resources and offer value-added solutions
to its customers all round the world."
Due to the steady pace of growth experienced over the past five years by
the LA region and LA countries -- including Spanish-speaking South American
countries, IBM Corporation has included the region in a new organization
called "Growth Markets." This territory comprises 51 countries with a
consistent 20% growth rate, now representing 22% of the Company's global
revenues. The Company is planning to invest in these countries
approximately US$1.6 billion by 2010.
For more information, visit www.ibm.com/services.
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Media Contacts:
Florencia Busto Alvarez
IBM Latin America
(5411) 5070-3343
bustoa@ar.ibm.com
Jenna Gable
IBM Media Relations
(917) 472-3512
gablej@us.ibm.com