iPass Helps Retail Franchises Get Affordable and Secure Access to Corporate Systems
Monday, October 06, 2008 9:15 AM
Symbols: IPAS

Hallmark first to deploy new service, giving PCI-compliant connectivity for POS, security and other applications over existing high-speed links

iPass Inc., (NASDAQ: IPAS) a global provider of services that unify the management of enterprise mobility, today unveiled a companion offering to its iPass Retail Office service that allows franchise store owners and key personnel to securely access corporate applications - such as point-of-sale (POS), customer loyalty and store surveillance systems - over any high-speed connection. Hallmark is the first nationwide customer to deploy iPass’ Secure Franchise service, which is available immediately.

The new service provides retailers with an easy-to-deploy and cost-effective way to meet strict payment card industry (PCI) security standards that are mandated by major credit card companies. The Secure Franchise service is the only PCI-compliant remote-access solution that does not require retail franchisees to use the infrastructure of their corporate parent company. The franchisee can continue to leverage its existing Internet connection (e.g. DSL, cable or T1 circuit), yet obtain secure access with two-factor authentication and full compliance with PCI standards.

“iPass’ Secure Franchise service helps retailers extend the benefits of their applications and systems to independent franchises without requiring them to replace their existing infrastructure,” said Christopher Linden, senior director of product management at iPass. “The service helps keep franchisees and company-owned stores at parity in terms of customer experience and operational excellence.”

The Secure Franchise service is an optional, add-on feature to iPass Retail Office, a managed network service that helps retail chains improve delivery of applications and communications to stores in order to provide better service to their customers. As part of Retail Office, iPass identifies, orders, installs and manages the broadband service, as well as proactively monitors the connection for service and security issues.

Hallmark Deploys at 713 Locations

iPass Retail Office was rolled out earlier this year to all 463 Hallmark corporate stores, and the Secure Franchise service option was made available to an additional 250 Hallmark independently-owned retail locations.

“The benefits of having managed high-speed broadband Internet service in all stores greatly outweigh the costs,” said Talli Denney, retail technology manager for Hallmark.


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