RCN Metro Optical Networks today announced that they received two
Best-in-Class Wholesale Regional/Metro Fiber Provider Excellence Awards
from ATLANTIC-ACM, a Boston-based telecommunications research
consultancy. Dr. Judy Reed Smith, CEO of ATLANTIC-ACM, presented the
awards at the CompTel Plus Fall 2008 Convention and Expo in Orlando, FL.
Felipe Alvarez, President of RCN Metro Optical Networks was there to
accept the awards on behalf of the division.
This was the third year that ATLANTIC-ACM conducted its Metro Report
Card and the third year that RCN Metro’s
customers rated them highly. The Metro Report Card data was divided
between incumbent carriers, and competitive carriers and customers rated
their service provider’s performance in
several categories. RCN Metro Optical Networks won awards for Network
Performance/SLAs and Data Quality/Price.
“The results of this survey are evidence that
RCN’s focus on service and quality is
recognized and valued by their customers,”
said Dr. Judy Reed Smith.
“We are honored to receive these awards. It is
a testament to our dedicated employees that we have been able to provide
our customers with the same, high level of service they have come to
expect from us, and even more gratifying that the results came during
this time of integration and change for RCN Metro,”
said Felipe Alvarez. “We will use the results
of this report in our efforts to continuously improve the level of
quality and service we provide to our clients,”
concluded Alvarez.
About ATLANTIC-ACM
Boston-based ATLANTIC-ACM is a leading provider of strategic research
and consulting services serving the telecommunications and information
industries. In addition to producing the industry’s
principal benchmarking, sizing and opportunity studies, the company
assists clients in evaluating telecommunications opportunities for
successful investment, market entry, and long-term planning. For more
information, visit ATLANTIC-ACM’s website at www.atlantic-acm.com.
About RCN Metro Optical Networks
RCN Metro, http://www.rcnmetro.com,
is a premier provider of high-capacity transport services for carriers
as well as large and medium-sized businesses. RCN Metro offers a
comprehensive suite of services including: Ethernet, SONET, Wavelength,
Video Transport, Internet and more. With a network leveraging unique
rights-of-way, spanning from Maine to Virginia and out to Chicago, RCN
Metro deploys custom solutions to service providers as well as companies
in the finance, hospitality, media, government, health care and
education industries. RCN Metro is a wholly owned division of RCN
Corporation.
About RCN Corporation
RCN Corporation, (NASDAQ: RCNI) http://www.rcn.com,
is a facilities-based, competitive broadband telecommunications services
provider delivering video, high-speed data and voice services to
residential and small-medium business customers under the brand names of
RCN and RCN Business Services, respectively. In addition, through the
RCN Metro Optical Networks business unit, RCN delivers fiber-based
high-capacity data transport services to large commercial customers,
primarily large enterprises and carriers, targeting the metropolitan
central business districts in the company's geographic markets. RCN's
primary service areas include Washington, D.C., Philadelphia, Lehigh
Valley (PA), New York City, Boston and Chicago. (RCNI-G)
RCN Metro Optical Networks:
Richard Ramlall, SVP of Strategic and
External Affairs
703-434-8430
or
Michael Houghton,
Communicreate
703-799-7383